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Shipping & Returns

Shipping
We ship worldwide for FREE. No minimum required.
We understand how important it is to keep yourself and your loved ones safe, so we proudly offer FREE EXPRESS shipping to all orders, anywhere* in the world, using DHL express.
We usually ship orders out on the same day, and you can expect them delivered within 2-7 business days.

*In some countries, customs costs may apply.
As far as we know, orders to the USA, EU, CA, IL are free from customs. If you're ordering from anywhere else and are unsure whether or not customs will apply to you, please contact our customer service.
 
Exchanges & Returns
Due to the nature of our products, we do not currently offer exchanges.
We do, however, know that things don't always work right, so we offer a 14-day full refund if you're unhappy with your purchase, no questions asked.
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Customer Support
We're always happy to hear from our customers.
If you've got any questions, suggestions or issues, please feel free to contact us at support@sonoviatech.com - or - +1 201 992 6498.
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